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Citizens Advice

Newport Citizens Advice office and all face-to-face services will be temporarily closed due to potential implications of Covid-19.

Advice is still available via our telephone, email and webchat services as follows:



Contact our Advicelink Gwent service on 0300 3302 117

Advisers are available 9am-5pm, Monday to Friday

Universal Credit:

For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 08000 241 220

Advisers are available 8am-6pm, Monday to Friday

EU Citizens Rights:

For advice on making settled status applications contact us on 0300 3309 059


Consumer Advice:

Contact the Citizens Advice Consumer Helpline on 0808 223 1133


To speak with an advisor in Welsh, call 0808 223 1144

Advisers are available 9am-5pm Monday to Friday




We can also help with:


Form Completion:  (Attendance Allowance, PIP, DLA and  Limited Capability for work questionnaires)


We can assist on a flexible basis using phone and email including use of Language Line.


Specialist Welfare Benefits, Debt, Employment and Discrimination availability


All services in Red can be accessed by calling our main office number 01633 222622.